Accessibility Statement

This accessibility statement applies to Stockton's website

This website is run by Hanlon Software Solutions. The premise of this website is for use by as many people as possible such as clients and enterprises. The content published on this website should be able to deliver content to users with clarity and conciseness. You should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in by up to 300% without text overflowing off the screen
  • Navigate the website using a keyboard.
  • Listen to most of the website via a screen reader.

We’ve also made the text on the website as self explanatory as possible for clear comprehension. AbilityNet has advice on making your device easier to use if you have a disability.

How to request content in a different format?

You can change your browser, computer, keyboard and mouse settings to make the website more accessible for you.

If you require information on this website in a different format like an accessible PDF, large print, easy read, audio recording or braille, visit the Work Ealing website and submit your request. We’ll consider your request and get back to you in 5 working days.

Language

We’ve also made the website text in plain English, so it’s as simple as possible to understand.

Feedback

We don’t categorise any of the accessibility issues on our website as a disproportionate burden.

Disproportionate burden

If you have issues using this website or need information in a different format, please contact us. We will review your request and get back to you as soon as possible.

Reporting accessibility related issues with this website

We’re always striving to improve the accessibility of our website. If you encounter any problems not listed on this page or believe we’re not meeting accessibility standards, contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Hanlon Software Solutions strives to develop and deploy quality assured and accessible websites within accordance to the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

We are continually reviewing this website to ensure full compliance with the Web Content Accessibility Guidelines version 2.1 AA standard.

Compliance status

This website generally conforms to the Web Content Accessibility Guidelines and their latest standards. The nonconformities are listed below.

  • 1.3.1.Info and Relationships

    • The forms on the website contain issues such as roles not being placed within their required context, table cells missing contextual information and container elements being empty. Space within the development schedule has been made to fix these issues. A fix for these issues is due to be implemented on TBD.

  • 1.3.5.Autocomplete does not work as intended

    • There are two instances that have been found where autocomplete does not work as intended. Space within the development schedule has been made to fix these issues. A fix for these issues is due to be implemented on TBD.

  • 4.1.1. Parsing

    • The Stockton website failed its test against this standard due to the forms being used on the website. Within these forms, there are multiple element IDs that are not unique. The accessibility issues residing within the forms were known about during the creation of the portal. Space within the development schedule has been made to fix these issues. A fix for these issues is due to be implemented on TBD.

  • 4.1.2 Name, Role and Value

    • The Stockton portal failed its test against this standard due to many issues that were found. Firstly, labels were not given to form fields on these forms. Another issue that was found was to do with the inline frames. These lacked a text alternative. Furthermore, there was also a hidden element found during testing with focusable content. Space within the development schedule has been made to fix these issues. A fix for these issues is due to be implemented on TBD.

Testing

We regularly carry out accessibility tests on our websites to make sure they are compliant with Web Content Accessibility Guidelines. We use Wave and Siteimprove Chrome extension tools to help us identify and fix usability and accessibility issues.

Links to other websites

All links to other websites will open in new page (tab). We monitor the accessibility of our websites regularly but cannot guarantee that the links to other websites will be completely accessible.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact support@hanlons.co.uk

Accessibility statement was last reviewed on 6th April 2023 by Hanlon Software Solutions